Cloud-Based RPA: The Next Frontier in Automation
Automation has become a buzzword in the business world, and for a good reason. Companies are embracing Robotic Process Automation (RPA) technology to streamline operations, reduce costs, and improve productivity. The global market for RPA is projected to grow from USD 13.86 billion in 2023 to USD 50.50 billion in 2030.
One of the latest trends in automation technology is Cloud-Based Robotic Process Automation (RPA). It offers a new frontier in automation that can help businesses achieve higher levels of efficiency and cost savings. In this blog post, we’ll take a closer look at Cloud-Based RPA and explore its potential to transform business operations.
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What is Cloud-based RPA?
Cloud-based RPA is a type of automation technology that allows businesses to automate their repetitive and manual business processes in the cloud. It uses artificial intelligence and machine learning to help streamline business operations for employees to focus on higher-level tasks.
To give a better understanding, imagine a company that receives hundreds of customer service inquiries per day via email. Replying to these emails is a time-consuming task that takes up a lot of the customer service team’s time. However, using Cloud-Based RPA, the company can automate the process of responding to these inquiries.
It will use artificial intelligence and machine learning to understand the customer’s inquiry and generate an appropriate response. This way the customer service team only needs to intervene if the response requires further clarification or action.
Results: Reduced workload and increased customer satisfaction. This is just one example. With cloud-based RPA, businesses can scale their automation efforts easily and achieve significant results.
Perks of Cloud-Based RPA for Companies
- Affordable Infrastructure
Indeed, significant cost savings are one of the obvious advantages of cloud RPA. When compared to other enterprise tools or solutions that must be installed and maintained on-premise, the technical infrastructure required for cloud installation and maintenance is far less. RPA and cloud computing together will enable organizations to save up to 25%, according to a McKinsey & Company prediction.
- Ease of Implementation
The quick and simple installation of the technology and deployment of Cloud RPA are two noteworthy advantages. Many companies are a little cautious to deploy automation across their entire organization. By managing and hosting everything in the cloud, Cloud RPA performs an amazing job of lowering the hurdles to implementing automation. As a result, installing pre-built and optimized cloud services will be quick and simple.
- Usability
The fact that cloud RPA is so simple to utilize is another appealing feature. Just choosing a business task or procedure that needs to be automated is all that is required. Companies that currently have a strong RPA will find moving to the cloud simple. Users may receive an interactive experience thanks to features like drag-and-drop AI capabilities, distinct design views for different departments, and integrated product learning.
- Virtual Accessibility
One of the primary benefits of combining RPA and cloud computing is remote access, as you will not need to download and install software systems on local devices. Email is a fantastic example of cloud computing.
- Scalability
Cloud RPA is a highly scalable business application, but it allows businesses to begin by automating a few tasks. However, as their automation needs evolve, businesses will be able to gradually scale up.
Most cloud RPA tools are regularly updated. They are updated once every month or four weeks. This means that businesses will have access to the most recent software system, with automatic and regular updates, giving them the bandwidth to launch new products and develop innovative solutions at an unprecedented rate.
How safe is cloud-based RPA?
Although RPA security covers a wide variety of concerns, RPA in the cloud can, depending on the requirements, offer greater security and privacy than on-premises RPA.
- GDPR – When using cloud RPA, you can specify that operational data is only retained to strengthen privacy and maintain compliance and that personally identifiable information (PII) never gets to the cloud until you instruct it to.
- Data Protection – Cloud RPA needs to provide strict authentication protocols for compliance and guarantees that data is always protected, whether in motion or at rest.
- Control of Privacy – To impose constraints and separate data, granular role-based access control is necessary. This control also must provide complete audit trails for every action and strictly adhere to privacy laws.
- Dependable Cloud Services – Cloud automation should be built with DevSecOps and adhere to best-in-class security practices, from hosting to data protection to separate tenants.
The Paradigm of Automation is Cloud-based RPA.
Organizational business processes could be significantly changed by the power of RPA when combined with cloud computing’s capabilities. In summary, businesses which embrace cloud RPA technology will be able to adapt and expand more quickly.
With more than 20 years of experience, iLink has helped numerous businesses with RPA initiatives and adapt Cloud Computing to stay competitive in the market and support the expansion of their business.
Get in touch if you’re ready to take the first step into the future of intelligent automation.
