Revolutionizing Edge Device Management for a Leading Energy Industry

iLink Digital helped the client in reducing the risk of manual interventions in edge device management, especially in remote locations, ranging from software installations to critical configuration file management, while reducing the increased risk of downtime and compliance challenges.

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Industry

Energy

Company size

45000K+ Employees

Headquarters

Texas, United States

About Client

The client is one of the world’s largest providers of products and services to the energy industry, operating in diverse and challenging environments, including upstream, downstream, and midstream operations. They wanted to implement centralized monitoring and management of their edge device’s health and performance in remote locations, reducing manual interventions and efforts, leading to minimized downtime and enhanced system stability and compliance adherence.

Challenge

● Lack of centralized monitoring solutions for effectively tracking edge device’s health in real-time.
● Heavy reliance on manual interventions for handling repetitive tasks leading to inefficient operations.
● Requiring paradigm shift from a reactive maintenance approach to a proactive approach.
● Lack of compliance mechanisms adhering to IT security policies and regulatory requirements.

Solution

● Strategically employed Microsoft Azure Connected Machine Agent and Microsoft Azure Log Analytics Agent for centralized monitoring and managing capabilities.
● Leveraged software automation and daemon management for streamlining operations.
● Proactive alarm mechanisms to detect anomalies and potential issues promptly.
● Enforcing robust compliance mechanisms to automate checks and updates, ensuring compliance with IT security policies and regulatory requirements.