CASE STUDYTransforming Service Management with ServiceNow for a leading Fortune 15 Telecommunication Company iLink Digital successfully implemented a comprehensive ServiceNow solution, replacing outdated and fragmented service management processes. The client faced challenges with disparate legacy systems, leading to operational inefficiencies and communication gaps. We helped the client to consolidate these systems into a unified ServiceNow […]

CASE STUDYDriving Automotive Service Management with ServiceNow: A Global OEM Supplier’s Digital Transformation Journey iLink Digital successfully implemented a comprehensive ServiceNow solution for a leading global automotive supplier, replacing their outdated and fragmented in-house system. We helped the client consolidate workflows across departments into a unified ServiceNow platform, automating key tasks and providing real-time analytics. […]