Enhancing Operational Efficiency with iLink’s Temporary Retail Discount App for a Global Retailer

iLink Digital has empowered the client to enhance operational efficiency by developing a Temporary Price Discount (TPD) Application. Our application is designed to streamline the workflow of the Internal Control System (ICS) team, facilitating the smooth submission of requests for review and approval across higher management levels.

Industry

Retail

Company size

10K+ Employees

Headquarters

Washington, United States

Client Overview

Our client is a globally renowned retail giant known for its membership-only warehouse clubs, offering a wide range of high-quality products at low prices. They’re deeply committed to customer loyalty and ethical business practices, solidifying themselves as a trusted brand in the retail landscape.

Challenges

● Cumbersome Approval Processes: Manual workflows caused delays and inefficiencies, hindering timely decision-making.
● Lack of Centralized Platform: Difficulty in accessing necessary data across different tiers, disrupting overall operational efficiency and transparency, leading to fragmented reviews and delayed approvals.
● Complexity in Data Migration: The risk of data loss or inconsistencies during migration to the new system posed a critical challenge.
● Security Concerns: Manual approval processes lacked robust authentication measures, increasing potential vulnerabilities.

Solutions

● Streamlined Form Submission: Simplified and automated the submission process, allowing ICS team members to create requests effortlessly, eliminating manual intervention, resulting in faster decision-making and increased operational efficiency.
● Centralized Review and Approval Workflows: Enabled higher management tiers to review and approve requests efficiently via an intuitive interface, significantly reducing time and errors, ensuring efficiency and accuracy.
● User-Friendly Dashboard: Strategically designed and developed a User-Friendly Dashboard for tracking and filtering ICS requests in real-time, enhancing user experience.
● Enhanced Security: Strategically integrated robust security measures through Digital Signatures, ensuring authenticity and improved security.
● Secure Data Migration: Implemented secure data migration to Ecom Database, ensuring consistency and audit readiness.