Robotic Process Automation or RPA is the technology that automates day-to-day manual tasks and business processes by configuring computer software to emulate users’ interactions with the existing digital systems.  Some examples of manual tasks that can be automated include:  Application configuration  Data entry  Validation of client files  Creation of test data  Data loads  Report generation  […]

Chatbots are 24/7 helpers that can help companies save time and money while achieving better customer satisfaction. With the help of Artificial Intelligence (AI), chatbots have gone beyond just answering basic questions and are providing advanced experience.    A study by Spiceworks found that 40%of large businesses – those with more than 500 employees – expect to implement one or more chatbot technology in some form or […]

A take on Cortana vs Siri vs Now!! The battle of the digital assistants is back, with Microsoft releasing a new version of Cortana in the latest Windows 10 Build. With Apple presenting the iOS 9 with an improved Siri, it was expected that Microsoft will push itself back into the race, with a more […]