by in Blog, Business Intelligence, COVID-19

Our COVID Response

We are deeply conscious about the second wave of COVID-19 in India and the tough time it brings, and are working to create space for our customers and clients to prioritize health and the health of their families above everything.  A large number of iLink’s employees are based out of India, especially in Maharashtra and Tamilnadu, which are among the worst affected states. Though we are […]

by in Blog, Business Intelligence, COVID-19

10 Technology Trends For Ongoing Success in Hospitality

The hospitality industry is becoming highly competitive due to COVID-19 with customer requirements and expectations continually and a push to provide a safe and healthy environment. The industry has seen a significant hit from the economic repercussions of COVID as illustrated below.   Airports and air navigation service providers reported a loss of $115 billion and $13 […]

by in Blog, Business Intelligence, Digital Experience, Tips

Top 5 Reasons to Invest in Engineering Lifecycle Management

With evolving needs of next-generation technologies, engineering teams are facing challenges in designing and developing smart connected products having embedded software and electronic content. These software and products are required to meet strict regulatory compliance and safety standards as even a single error in software code can have devastating consequences. They should also meet various […]

by in Blog, Data & AI

Leveraging RPA & Human Interaction for Maximum Efficiency

Back-office processes have a lot of repetitive and routine tasks that can be dreary and uninteresting for most employees who could offer more value elsewhere. This is where organizations can leverage RPA to enable better control of the business processes and gain resilience in difficult times.   Deploying RPA effectively improves productivity in the workplace and […]

by in Blog, Business Intelligence, Digital Experience, Tips

5 Signs It’s Time to Modernize Your Applications

Software applications and systems can make or break your ability to adapt, develop and compete in the market. With business dynamics changing constantly, it can be difficult to keep your software capabilities matched up with the organizational growth.   This is particularly true for the companies with a long-established market having high reliance on software that was […]

by in Blog, Business Intelligence, Tips, UI/UX

How Does User Experience (UX) Impact Customer Experience (CX)?

As per a survey conducted by Segment, 49% of buyers make impulse purchases after a personalized customer experience. Moreover, a survey by BizFeel reveals, 57% of consumers prefer online shopping to physical purchases.  With the business world moving online, user experience is more critical than ever for serving customers better, improving conversions, and eventually increasing revenue. Thus user experience is considered […]

by in Blog, Cloud

5 Most Common Cybersecurity Mistakes to Avoid

“If you haven’t already established a good cybersecurity architecture to oversee (security implementation), there’s a high likelihood you’re going to be breached. The best defense is to start thinking about cybersecurity as early as possible.”   Alex Manea, chief security and privacy officer at Georgian Partners.  Though cybersecurity is the ultimate goal, it is critical to understand that […]

by in Press Release

iLink Digital Acquires Majority Stake in Dazeworks, a Platinum Salesforce Partner

Bothell, WA, March 3rd, 2021 Global consulting company iLink Digital has announced their acquisition of a majority stake in Platinum Salesforce Consulting Partner Dazeworks. Since their inception in 2015, Dazeworks has been working to empower organizations with the right strategy, solutions and talent through the power of the Salesforce platform. With the acquisition, iLink is set to […]

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