2. How We Use Your Information

Your information is used to fulfill the services you request, improve our offerings, and ensure compliance with legal obligations. Primary Uses of Your Information:

• Service Provision: We process your data to manage requests, facilitate transactions, and deliver customer support effectively.
• Website Improvement: Usage and technical data help us monitor website performance, address technical issues, and enhance security measures.
• Marketing: With your consent, we may use contact and preference data to send promotional materials, newsletters, and special offers. You may opt out of marketing communications at any time.
• Compliance with Legal Obligations: We process and store data as necessary to fulfill regulatory requirements, resolve disputes, and protect the rights of iLink, our customers, and other third parties.
• Personalization: Data collected is used to tailor content, recommendations, and overall interactions based on your preferences and engagement.
• Data Aggregation: In addition to the other uses described in this policy, you agree that we may extract and use information from the information you disclose for the purposes of aggregating data in a non-identifiable method. This aggregated data may be used internally to improve services or without limitation, to develop, analyze, combine, or publish the aggregated data for commercial purposes

3. Disclosure of Your Information

We disclose information only under specific circumstances to ensure your privacy is respected. Information Sharing Situations:

• Service Providers: We work with trusted third parties for data processing, payment services, and marketing. All third parties are subject to confidentiality agreements to ensure your data is protected.
• Business Transfers: In the event of a merger, acquisition, or sale, your data may be transferred as part of the business assets. Any new entity will be bound by this Privacy Policy or one offering equal protection.
• Legal Requirements: We may disclose your data when required by law, legal processes, or to protect iLink’ s and third-party rights and safety.
• International Transfers: Data may be transferred to countries outside your jurisdiction. In such cases, we apply safeguards such as Standard Contractual Clauses and Binding Corporate Rules to ensure data protection.

4. International Data Transfers

In compliance with global privacy standards, iLink ensures your data is protected during international transfers. Data Transfer Safeguards:

• Standard Contractual Clauses (SCCs): For transfers outside the European Economic Area (EEA), we use SCCs approved by the European Commission to guarantee adequate protection.
• Binding Corporate Rules (BCRs): For intra-group data transfers within iLink, BCRs ensure consistent data handling across jurisdictions.
• Adequacy Decisions: Where relevant authorities recognize countries as having adequate data protection laws, we transfer data accordingly.

Additional Information for International Users If you are visiting this website and/or accessing the Services from outside the United States, please be aware that you are sending information (including Personal Information) to the United States where iLink servers are located. This information may be transferred within the United States or back out of the United States to other countries outside of your country of residence, depending on the type of information and how its stored by us. These countries (including the United States) may not necessarily have data protection laws as comprehensive or protective as those in your country of residence, however, our collection, storage and use of your personal information will at all times be governed by this Privacy Policy.

5. Data Security

Our technical and organizational safeguards aim to protect your personal information from unauthorized access, disclosure, or destruction. Security Measures:

• Encryption: We use data encryption for sensitive information in transit and at rest.
• Access Controls: Data access is limited to authorized personnel only, based on job requirements.
• Regular Security Assessments: We conduct regular audits and updates to maintain security standards and protect against vulnerabilities.

6. Your Rights

Depending on your location, you may have the following rights concerning your personal data:

• Access: Request details about the personal information we hold about you.
• Correction: Request updates or corrections to inaccurate information.
• Deletion: Request deletion of your data under certain circumstances, subject to legal retention obligations.
• Restriction: Request restricted processing of your data in specific situations.
• Objection: Object to certain data processing activities.
• Portability: Receive your data in a structured format, transferable to another service provider.
• Withdraw Consent: Where processing is based on consent, you have the right to withdraw it at any time.
• Non-Discrimination: You will not be discriminated against for exercising any of these privacy rights.

To exercise your rights, contact us using the details in the “Contact Us” section.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once data is no longer needed, it is securely deleted or anonymized to prevent unauthorized access.

8. Accessibility Commitment

iLink is dedicated to providing an accessible online experience that complies with Title III of the ADA and W3C Web Content Accessibility Guidelines (WCAG). We recognize that our website and services are public-facing and must be accessible to individuals with disabilities. Following the Web Content Accessibility Guidelines (WCAG), we aim to design an inclusive website that can be navigated by all users, including those with disabilities. Key Accessibility Practices:

• Screen Reader Compatibility: All content is accessible to screen readers, ensuring that blind or visually impaired users can navigate our site effectively. Text within images is avoided or provided with alt text to support screen readers.
• Adjustable Text: Our website supports text resizing and color contrast adjustments through browser or OS settings, enhancing readability for visually impaired users.
• Alternative Text for Images: Descriptive alt text for images ensures users relying on screen readers can understand visual content.
• Semantic HTML and ARIA Labels: We use structured HTML and Accessible Rich Internet Applications (ARIA) labels to enhance screen reader navigation.

ADA and W3C Compliance in Digital Services: Ensuring digital accessibility is essential for IT businesses, as websites and applications are expected to meet ADA standards and align with World Wide Web Consortium (W3C) guidelines. iLink is committed to adhering to both ADA requirements and W3C’s Web Content Accessibility Guidelines (WCAG), aiming not only to meet but to exceed industry standards in delivering accessible digital services for all users. This commitment ensures that our digital platforms provide a fully inclusive experience, with accessible navigation and content for individuals of all abilities.

9. Third-Party Services We use various third-party services to create the best experience for users and for improving existing products and services. Third party services use cookies or similar technologies to analyze trends, administer the website, track users’ movements around the website, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service. We use Amazon Web Services to store information and host services. We use various third-party services that collect and analyze information about your use of our site. Among others, we use Google Analytics for website use and traffic analysis. We also use various services to ensure user success and improved relationship management.

10. Privacy Of Minors

We do not promote or offer the Services for use by anyone under the age of 18 (“minors”). iLink does not knowingly solicit or collect personal information from minors, and we will not knowingly link to any third-party website or platform, or host any customer sites that solicit or collect personal information from minors. If you believe that a minor has disclosed personal information to us or that we have linked to such a third-party or user website or platform, please contact us at team.dataprivacy@ilink-digital.com

11. Changes to This Policy

We may revise this policy to reflect changes in our data practices or legal requirements. Updated policies will be posted on our website, and we encourage you to check periodically.

12. Contact Us

For questions, concerns, or to exercise your rights related to this Privacy and Accessibility Policy, please contact:

• Email: team.dataprivacy@ilink-digital.com

12. Contact appropriate authority

Should you wish to report a complaint or if you feel that we have not addressed your concern in a satisfactory manner, you have the right to contact a regulatory body or data protection authority in relation to your complaint.