9 Technology Trends Influencing the Financial Service Industry
Traditional banking systems are a thing of the past now. They consume a significant amount of time, require a lot of manpower and their execution processes are tedious. On the other hand, digital transformation offers banking services to customers at the tip of their fingers. With the COVID-19 pandemic and health being a priority, people are shifting towards net banking and prefer online services.
Rather than just technological advances, changing customer expectations are constantly pushing the financial service industry to innovate and adapt. The digital approach is being applied to modes of payments, retail banking, insurances, finances management, and commercial banking. Technology is helping financial institutes to fill the gap between the conventional and radical banking systems, improving customer experience, operational efficiency, and data security.
The digital wave is eventually changing the rules of traditional banking and unfolding a new future of the finance industry. With that in mind, we have outlined the top technology trends that will continue to influence the financial industry now and in the future.
- Upgraded Legacy Systems
The present operating model might serve well to banks, it might not work right with modern third-party services. These systems are difficult to respond to the intricate demands of modern finances, including the collection of volumetric amounts of data. Even after integrating them with leading-edge software, they consume a lot of time and slow down the development of digital products.
As an industry that is constantly upgrading, financial institutes need to embrace the latest techs to keep up with FinTech companies. With the state-of-the-art technologies at its side, the finance industry can achieve a considerable productivity boost in its day-to-day operations. It enables them to streamline processes, optimize resources, and reduce the burden on IT operations.
Though legacy modernization requires an initial investment, the cost of maintaining the new software and hardware is relatively lower than the legacy systems. A quick insight into iLink’s approach to Technology Modernization.
- Personalized attention to Customers
Customer Intelligence and the ability to act in real-time is one of the key trends affecting the financial service industry. It is responsible to drive revenue and profitability more directly to the financial organization. With the help of Big Data and AI, marketing experts can easily process data and derive insights to deliver a personalized experience to their customers.
All they need is a smart balance of humans and machines. Powerful data analytics technology helps banks to understand their customer’s goals and priorities. Banks can then work on their offerings and services to best suit their customers and create stronger marketing ROI.
In addition to improvements in revenue, personalization increases conversion rates, improves cross-channel offerings, and develops a loyal customer base. At last, by creating a tailored experience to serve customers’ unique financial needs, banks gain a competitive edge in the market.
- Connected Architecture
Internet of Things has become one of the major technologies being used in the financial service industry. An interconnected network of devices allows them to automate important business processes, communicate with each other and share information. IoT applications can handle financial requests, transfer ownership of a specific asset, and even carry out other processes remotely.
Financial institutes with connected architecture can easily balance control and accessibility. With the help of IoT applications, they can gather customer data, analyze it and predict customer needs and requirements. Also, it enables higher security, better energy efficiency, and greater profitability.
- Automated back-office functions
Over the last decade, banks and financial institutions are reported to have spent more than $321 billion on compliance operations as well as fines. The banks are estimated to disburse nearly $270 billion yearly, just on compliance operations. This means almost more than 10% of a bank’s operating cost is attributed to compliance costs.
Rising operating costs cost means slow bank processes, poor compliance management, and an unsatisfactory customer experience. Besides, cutting down operational expenses is not the answer. RPA, also known as Robotic Process Automation, enables banks and financial companies to save both time and money.
It automates all the manual processes such as customer onboarding, verification, risk assessments, security checks, etc that usually require a workforce to complete. It also mitigates errors allowing companies to increase operational efficiency, improve accuracy, and stay relevant and competitive in an evolving finance automation market.
The primary aim of RPA in the banking industry is to assist them in tasks that are repetitive in nature. With the rise of AI, RPA systems can observe and learn the workflows increasing productivity within the workplace and establish financial institutions a little nearer to the new age FinTech services.
- Managing Security Risks
Cybersecurity holds a critical value for banks and financial institutes since they deal in billions of digital transactions. IBM estimates the average cost of a data breach in the financial service sector was US$5.85 million compared to US$3.86 million across respondents in all sectors in its survey.
On top of that, many financial institutes still rely on the old security models that can be easily breached. Unfortunately, cyber threats are likely to escalate in the coming years with the advances in technology. To be sure, the financial service industry needs more qualified anti-fraud systems to safeguard against internal threats and third-party risks.
Combination of keycodes, Voice ID, two-factor authentication, one-time passcodes, behavioral analysis, digital fingerprinting, and protective messaging are some of the widely integrated security methods. But the real problem lies in locating vulnerabilities in the first place. Hence cyber resiliency needs to be sharp, effective, and thorough.
Related Reading: 5 Ways to Overcome Ransomware in your organization
- Blockchain Technology
Blockchain technology started with bitcoin and other cryptocurrencies and has expanded into almost every industry. As per the MarketWatch report, the total investment of blockchain in the banking and financial services sector will likely reach $17.47 billion by the end of 2025.
Blockchain creates a ledger of transactions using complex algorithms and encryptions that is tamper-proof and easily accessible to everyone in the system. A patch of these transactions is recorded by each of the data blocks that are allegedly chained together and locked away with advanced cryptography.
The most significant benefit of blockchain technology is in cross-border settlements. It can create a global network that is both highly cost-efficient and potentially transparent. Other benefits of blockchain technology include automating claim sorting and processing, helping financial firms to streamline KYC processes, efficient transfer of payments, and asset management.
- Big Data Analytics
Many financial services institutions have started to invest in the platforms that compute and store big data to enable convenient, personalized, and secure transactions. In the process, big data has not only managed to transform individual business processes but also the entire financial service sector.
Big data in finance has led o significant technological innovations. It helps them drive revenue opportunities by analyzing customers’ spending patterns, credit information, financial situation, and social media activities. Financial firms can deliver a more personalized recommendation to customers, create a more efficient process to drive competitive advantage, provide strengthened security and deliver better customer service.
Studies have shown that 71% of banking and financial market firms that use information and big data analytics have a competitive advantage compared to their peers. Moving ahead in the future, the mass of information will grow and so will the profitability of adopting big data analytics in the financial industry.
- AI and Chatbots
Financial organizations leverage AI to help customers fulfill their demands by providing self-service options. Hence they were able to grow with lower human resources as compared to a conventional financial organization.
Chatbots play a crucial part in providing these self-service options. According to Gartner, 85% of banks and businesses were expected to interact with their customers using chatbots by end of 2020. Another report shows that financial chatbots can save over four minutes on every interaction. Using chatbots customers can rely on financial organizations for 24/7 service.
These conversational interfaces provide instant response and quick query resolutions, ultimately improving the personal banking experience of the customers. Apart from personal finance, AI is particularly helpful in corporate finance as it can help improve loan underwriting and reduce financial risks. It can also detect frauds and anomalous activities helping investors, analysts, and accountants to work better long term growth.
- Biometric Technology
Mobile payments and remote banking are on the rise as global consumers are becoming less reliant on cash. Juniper Research estimated that the total number of online and mobile banking users will exceed 3.6 billion by 2024. Unfortunately, in the light of digital banking comes greater responsibility for security along with providing a frictionless experience to customers.
Biometric access control offers a promising alternative to traditional PIN and password methods. New features like fingerprint, face recognition, voice recognition, and other biological characteristics allow banks to verify customers’ identities before processing transactions. Many banks have already started using biometrics to authenticate employees and customers.
The global market for biometrics in the banking and financial services market is projected to reach $8.9 billion by 2026. As we continue to progress towards a heavily digital world, biometric in banking will help banks provide a secure, fast and efficient method of transactions now and in the future.
How iLink can help you get started?
The way financial institutes leverage the above technologies will determine their ability to tackle cyber risk and compete in a high-scale market. It will help them drive digitalization, innovation and achieve business excellence. To ensure the right implementation of the above technology, financial institutions must partner with dignified technology leaders.
iLink is a trusted technology partner for varied industry brands. We offer integrated engineering and consulting services for digital transformation. With 19 years of experience, our domain experts help businesses harness the power of technology to successfully deliver innovations and gain a competitive advantage.
Get in touch with our experts!
Endnotes
2. https://internationalbanker.com/technology/spotlight-compliance-costs-banks-get-business-ai/
3. https://www.ibm.com/security/digital-assets/cost-data-breach-report/#/
How IoT Is Transforming The HVAC Industry
HVAC (Heating, Ventilation, and Air Conditioning) enables clean and quality circulation of air within the building. The system modifies the temperature as per the need of the climate or season, having a significant impact on the operational cost and reducing potential waste in the buildings.
Introducing the fast-evolving Internet of Things technologies brings greater degrees of innovation, function, and meaningful ROI to the HVAC industry. Embedding intelligence and connectivity into these systems empowers providers and manufacturers to make better use of their assets and meet the energy-efficiency benchmark.
The role of IoT in the HVAC industry
The key benefit that IoT brings to HVAC systems is operational visibility. It analyzes and collects data to automate, maintain, plan and optimize systems, driving the industry towards more cost-effective and advanced efficiency goals. The collected data is used to monitor and improve appliances reducing energy consumption by large margins.
IoT makes HVAC systems smart. It can easily track vibrations with motion sensors, along with airflow, pollutants, etc. HVAC contractors can continuously monitor building occupancy and turn down the power usage if no movements are detected for a prolonged period. It can also incorporate third-party data sources, such as weather feeds, learning tenants’ preferences, and adjusting temperature as per their comfort needs.
IoT trends transforming the HVAC industry
- Data Analytics driving Optimal Performance
Heating, Ventilating, and Air Conditioning (HVAC) contribute up to 50 percent of a building’s total power usage. So it’s logical to look for ways to optimize HVAC performance and generate efficient and sustainable outcomes. Data analytics is of the most effective ways to achieve improvements in manufacturing plant facility and equipment efficiencies.
An IoT-enabled HVAC system allows seamless data collection, filtering, and sharing. This collected data helps the building managers reduce energy costs, device outages, and occupant discomfort. The systems are connected to the analytics platform enabling preventive maintenance and continuous optimization. Experts can figure out the maintenance needs of the equipment ahead of time, avoiding costly downtime and expected interruption to operations.
- Automatically Reduce Power Consumption
Smart HVAC systems embedded with intelligence can easily identify the most energy-efficient configuration automatically. They can control the amount of conditioned, heated, or cooled air running through the building and optimize other parameters such as CO2 levels, temperature, humidity, and occupancy.
This means the smart controls can optimize the parameters and quantify the benefits of various configurations in terms of energy usage. The occupancy sensors can also improve the efficiency of cross-systems and help save power. It can modulate the amount of airflow in an area without starving or over-ventilating the other areas.
Besides that, connected HVAC platforms can give users an insight into power consumption and CO2 emission statistics. In the Pacific Northwest National Laboratory (PNNL) case, the institution equipped rooftop units (RTUs) with advanced controllers featuring a multi-speed fan, economizer, and ventilation controls. The evaluation found approximately 50% electricity savings for RTUs.
- Remote Diagnostic and Predictive Maintenance
The data collected from the smart sensors are used to monitor the condition and functionality of the HVAC system. It gives a complete insight into the health of the systems right from temperature settings to energy consumption.
One such example is Daikin’s Intelligent Equipment system that provides real-time access to 150 data points on a rooftop HVAC unit or air-cooled chiller. Daikin’s cloud-based management platform allows system managers to trend HVAC health and performance throughout the systems life cycle.
The collected data sets also help to run remote diagnostics irrespective of device, time, and location. Managers can easily detect a change or unusual behavior in the systems and send notifications so that the situation can be addressed immediately. This not only saves time and money but also energy and productivity, extending the life of the HVAC system.
- Greater Control, Adaptability, and Comfort
Other than efficiency and remote diagnostics, smart HVAC systems can offer a superior level of control. Emerson Climate Technologies’ Sensi Touch Smart thermostat allows users to create temperature schedules, control multiple thermostats and receive humidity and extreme temperature change alerts from a single app.
Sensors can measure temperature, humidity, and airflow and combine them with external parameters such as weather forecasts to determine optimal settings for the systems. This ensures high performance of the HVAC system and comfort for the users. This proactive approach helps smart HVACs to create a comfortable environment rather than reacting to changes after they occur.
IoT is the future of HVAC Systems
IoT brings new and exciting opportunities to the energy sector. More and more businesses are switching to smart HVAC systems to compete in the changing commercial and energy-demanding market. Consumers are looking to reduce energy costs, protect temperature-sensitive materials and maintain workplace productivity intact.
At iLink, our IoT expert team helps you unlock the true potential of IoT for your HVAC systems. Our future proven solutions can help you launch IoT-enabled HVAC systems or update your legacy equipment. Businesses can gain complete control of their systems and visibility into their performance and environmental adaptability.
To learn more about how our IoT infrastructure can help you ensure energy efficiency, get in touch with our experts.
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Endnotes
1. https://www.gsa.gov/cdnstatic/034-Findings-High-Performing_RTUs-v1.pdf
2. https://www.daikinapplied.com/solutions-intelligent-equipment.php
6 Technologies Driving Sustainability in 2021
Digital solutions continue to be a significant enabler for achieving sustainability goals across industries. Earlier, organizations had to choose between high profits, competitiveness, and sustainable efforts. Today, sustainability has become a diligent act of business as it remarks contribution towards superior performance.
Between 2013-2019, companies with consistently high environmental, social, and governance (ESG) performance enjoyed 4.7x higher operating margins and lower volatility than low ESG performers over the same period.
However, sustainability cannot be achieved by itself. Along with resources and capabilities, it requires efforts to look beyond financial indicators and positively impact the global value chains. Besides, innovations such as clean transportation, smart cities, and renewable energy bring in engineering challenges of high performance, interoperability, and security.
Hence, many organizations are collaborating digital prowess and sustainable practices, making it the forefront of their business strategy. This article brings you the most influential technologies of 2021 that are making our mother earth sustainable by the minute.
- Cloud and Infrastructure
Moving to the cloud positions companies to deliver responsible innovations and reduce carbon footprints. It also enables them to take advantage of clean energy transitions facilitated by cloud-based geographic analysis, reduction in material waste resulting from improved data insights, and targeted medical R&D enabled by speedier analytics platforms.
As per Accenture, migrations to the public cloud can reduce CO2 emissions by 59 million tons per year which equates to taking 22 million cars off the road. Other statistics by the company assert that organizations with average on-premise to cloud migrations can drive 65% energy reduction and carbon emission reduction of 84%. In fact, companies can stretch carbon emission reductions to 98% by configuring applications for the cloud.
Another study conducted by Microsoft and WSP USA discovered that Microsoft cloud computing was 93% more energy efficient. Additionally, it was noted that the Microsoft cloud platform had 98% lower carbon emissions than on-premises data centers.
With the green data centers using less power for servers and the elimination of physical hardware, cloud infrastructure poses a sustainable option. This helps them reduce waste while saving high costs, energy, and time. Microsoft’s Azure, a leading cloud provider has pledged to be carbon negative by 2030 and match 100% of their global annual energy consumption with renewable energy credits (REC).
iLink is a recognized Microsoft Alliance Partner affiliated with the Microsoft Partner Network. Recently we also won the 2021 Microsoft US Partner Award in Power BI. Here is a deeper dive into our Microsoft partnership.
- Optimized Production Process
Implementing an optimized production process is an essential requirement in modern manufacturing. Optimization helps to address environmental concerns, present effective solutions and improve overall sustainability. It plays a significant role in minimizing pollution, conserving energy, and reducing the consumption of natural resources.
The optimized process includes creating a digital representation of a physical environment to test out a variety of procedures without affecting the real world. This helps the project engineer to design the best solutions to reduce CO2 emission and other pollutants. They can better plan for safety processes, meet energy goals and reduce waste while ensuring the designs comply with industry standards.
- Sustainable IoT
As per McKinsey, IoT is one of the three most impactful technological advancements we will see before 2030. So it’s no surprise that IoT technology can be a huge boon for developing sustainability. Its remote connectivity and control make sustainability applications virtually endless.
Manufacturers can efficiently track devices and equipment remotely to understand and optimize energy consumption in real-time. Countless decentralized devices and energy sources like solar panels and microgrids can be linked together to collect energy data. This data can be analyzed to eliminate energy waste and reduce strain on conventional power sources. IoT allows greater control of energy while lowering energy costs and enhancing sustainability.
- Predictive Maintenance
Sustainability is as much about the safety and health of the individual worker as it is about the environment. Predictive maintenance provides insight into the maintenance activities of machines saving workers from any health and environmental hazards improving safety goals. It leverages AI to identify unexpected breakdowns to maintain optimal performance and avoid unsafe operating conditions.
AI can analyze operating data to detect failure patterns, poor maintenance, and replacement intervals. This helps to control the emission of polluted gases and save maintenance costs. Implementing predictive maintenance support production processes and empowers companies to continue achieving long-term objectives.
- Electric Vehicle
Even after public doubts and uncertainties about the environmental benefits of electric vehicles, the science is quite clear – they are more preferable to petrol or diesel vehicles. Electric motors are more efficient than combustion engines releasing no air pollutants through their tailpipes. Most of the energy put in the battery is being used to drive the automotive. Also, electric vehicles are less noisy than conventional ones.
Although there are chances of air pollution from the power stations igniting the EV, they have better pollution control systems than regular vehicles. Moreover, these power stations are located away from densely populated areas.
While the EV revolution is accelerating, design and manufacturing challenges persist. Hence, governments around the world are encouraging businesses and consumers to invest in EVs. Their market is forecasted to grow at a CAGR of more than 21% between 2019 and 2030. China currently has around 300,00 electric buses rolling down on the city streets, every day.
Commercial fleets are also following the suit and adopting electric trucks. As per McKinsey adoption of battery-electric commercial vehicles (BECVs), especially in the light- and medium-duty segments, could surpass the car EV sales mix in some markets by 2030.
- Solar Energy
Solar energy can be remarked as a cornerstone to sustainability due to its infinite and equal accessibility to all its users. It solves two of the biggest environmental concerns – the greenhouse effect and global warming, as it is naturally more sustainable than fossil fuel energy sources. Fossil fuel material requires mining which affects the land and habitat of its ecosystem.
A better alternative is building solar farms over the land instead of drilling it down to dust. The solar energy market is forecasted to increase at a 20.5% CAGR from 2019 to 2026 — accounting for $223.3 billion by the end of 2026. The only limitation of solar energy as a renewable source of energy is our ability to convert it into electricity in a cost-effective way.
Once the solar panel is installed, it does not require fuel to create large amounts of electricity. This means, operating costs of solar plants are quite low compared to other forms of power generation. However, the cost to install solar has dropped by more than 70% over the last decade which is a ray of hope.
How iLink can help you ‘Go Green’?
Sustainability has always been our priority. We believe, it is no more a business perspective but a business imperative. Our digital solutions follow an environment-friendly IT approach to help our customers boost profits and benefit the planet. We take pride in calling ourselves a responsible tech partner that helps enterprises address their carbon footprint, lower waste material, reduce energy consumption, and work more sustainably.
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Endnotes
1. https://www.accenture.com/in-en/insights/strategy/green-behind-cloud
2. https://www.accenture.com/in-en/insights/strategy/green-behind-cloud
3. https://www.wsp.com/en-US/insights/microsoft-cloud-computing-environmental-benefit-study
5. https://www.mckinsey.com/business-functions/digital-mckinsey/our-insights/disruptive-technologies
6. https://www.marketsandmarkets.com/Market-Reports/electric-vehicle-market-209371461.html
8. https://www.pveurope.eu/markets-money/eu-over-100-pv-market-increase-2019
Understanding No-code/Low-code Engineering
“The future of coding is no coding at all” – Chris Wanstrath, the former CEO of code-sharing repository Github
The Covid-19 pandemic taught the business world a key lesson – adopt digital transformation or perish as the old ways no longer apply in the new normal. Enterprises are looking to be more intelligent in the software development process, where automation is paramount yet effortless. They are shifting towards no code/ low code practices to move forward without wasting extra time and money, yet offer a close fit to business requirements.
Robotic process automation (RPA), is one such example of no-code/low code systems. It uses pre-written codes or rules to make simple decisions and automate workflows, especially back-office administrative processes. However, no code/ low code does require some level of technical expertise if they are mission-critical or enterprise-wide systems.
Let’s dig in deeper to understand how no-code/ low code helps companies to scale, maintain, integrate, and govern the universe of application development.
What is no-code/low-code engineering?
Low-code/no-code engineering can be defined as the technology that allows enterprise developers and non-programmers to create application software by dragging and dropping application components and connecting them. This helps users to streamline delivery of a variety of solution that meets their business needs.
People with little or no coding knowledge can create applications by abstracting and automating every step of the application lifecycle. Even professional developers are relieved of the need to write code line by line.
With the no-code/low code approach companies can significantly reduce the turnaround time for the development projects and quickly solve business problems. Gartner predicts, by 2024, low code application development will be responsible for more than 65% of application development activity.
How no-code/low-code engineering is disrupting the industry?
The rise of no-code/low code engineering is bringing new opportunities for businesses. As per research by TechRepublic, nearly 60% of all custom apps are now built outside the IT department. Of those 30% are built by employees with either limited or no technical development skills.
Leaders no more want to depend until their employees can be fluent in programming languages. Instead, they are turning towards no code/ low code engineering to solve their business challenges and meet customer needs. According to statistics, the average company avoided hiring two IT developers using low code tools. This reaped about $4.4 million in increased business value over three years from the applications designed.
No-code/low code engineering allows companies to create customer-specific applications with ease. They can innovate, modernize and deliver more rapidly to the customers. No-code/low code solutions have the potential to reduce the development time by 90%. With the release of Amazon’s Honeycode and Goggle’s acquisition of Appsheet, all major cloud providers are shifting towards No-code/low code engineering.
Though only 12% of organizations use low code tools to manage their business process, this number is expected to rise to almost 6 times in the next three years. By 2024, 75% of large enterprises are expected to use at least four low-code tools for both IT application development and citizen development initiatives as per research by Gartner.
Difference between no-code/low-code engineering
The Gartner Magic Quadrant Low-Code Application Platforms 2020 report grouped the low-code and no-code as one. Although both have a distinct style of application development. Low code engineering removes most of the coding process whereas no code uses simple, intuitive interfaces with drag and drop functionality instead of coding anything in the application.
For developing standalone mobile and web applications and portals, low code is a good choice. As these applications are more likely to integrate with other systems and several data sources. In contrast, no code is only used for front-end use cases. Though both platforms are built with the speed in mind, no-code platforms offer application developers the ability to quickly respond to business needs.
In deciding which direction to take, there’s more to it than just the technology. Much depend on the customer needs, business operations, and application development.
Benefits of no-code/low-code engineering
With COVID-19 accelerating digitalization in the industries, the benefits of low code/ no code not only empowers citizen developers with zero development skills but also experienced developers. Here are the other benefits of using low code/ no code engineering solutions.
- Allow developers to accelerate deployment time and reduce IT backlogs.
- Develop a variety of solutions while delivering continuous improvements.
- Nontechnical employees can create the applications they want without totally depending on the IT department.
- Since the whole stack may be built by a single developer the nuances of front-end and back-end can be eliminated.
- Allow developers to spend more time with customers and provide a better app experience since you don’t have to create UX/UI from scratch.
- Stay agile to respond quickly to the changing business and customer needs
Why no-code/low-code should be your strategy for 2021?
No code/ low code can be remarked as the future of application development as it plays a crucial role in accelerating the delivery of applications. Gartner predicts that by 2023, over 50% of medium to large enterprises will have adopted a low-code or no-code as one of their strategic application platforms. Moreover, the covid-19 pandemic has created pressure to deliver digital solutions.
With no code/low code approach businesses can better support their digital goals. It helps organizations of all sizes to do more with their existing resources even if they don’t have access to the best tech talent or advanced tools. The visual development of low code can be combined with high AI capabilities and help them speed up app development.
Though low code no code will never fully replace the traditional development process, it could be a viable way forward for organizations wanting quick solutions. It can significantly contribute to mitigating backlogs and technical debts, developing applications, not just quick and right but for the future.
Power your no-code/low-code journey with iLink Digital
We understand that constantly delivering impactful solutions is hard. The reason why our engineers help you unlock the potential of no-code/low code to transform your business, reduce the technical burden and maximize the outputs. We help organizations drive new revenue, enhance customer satisfaction and create value for the business.
To learn more, get in touch with our experts.
Endnotes
7. https://www.outsystems.com/1/low-code-application-platforms-gartner/
8. https://www.outsystems.com/1/low-code-application-platforms-gartner/
iLink Digital Acquires Connexis to expand their global Data and IoT footprint
Bothell, WA, September 7, 2021
iLink Digital, a technology consulting solution firm, focused on delivering digital transformation services has entered into a strategic acquisition agreement with Connexis. The addition of Connexis’s deep Data, IoT and Product engineering expertise to iLink’s customer experience leadership will further enable iLink to drive experience-led transformation at scale for clients across multiple industries.
“This merger would help Connexis expand their digital offerings to our existing client base and also acquire new clients looking for disruptive Data and IoT digital solutions. We are all excited to be part of the iLink Digital ecosystem”– said Rohan Shinde, CEO at Connexis.
According to Sree Balaji, Group – CEO of ILink Digital “Connexis has been at the forefront of delivering cutting-edge technology solutions in conversational AI, operational intelligence and enterprise data platforms. We are excited to announce this acquisition of Connexis as they being a rich and diverse experience in disrupting solutions in Data Analytics, IoT and RPA. Their strong engineering and technical support capabilities will continue to accelerate iLink’s ability to leverage data and automation technologies to drive digital transformation services.”
About iLink Digital
iLink Digital, a CMMI Level 3 and ISO 9001:2008 Certified Global Software Solution Provider and Systems Integrator. ILink delivers next-generation technology solutions to help clients solve complex business challenges, improve organizational effectiveness, increase business productivity, realize sustainable enterprise value and transform businesses. iLink integrates software systems and develops custom applications, components, and frameworks on the latest platforms for IT departments, commercial accounts, application services providers (ASP) and independent software vendors (ISV). ILink’s solutions are used in a broad range of industries and functions, including healthcare, insurance, telecom, government, oil and gas, education, and life sciences. For more information please visit www.ilink-digital.com.
About Connexis, LLC
Founded in the year 2017 and based in Pune, Connexis is a technologically driven company, in the field of product engineering services and digital transformation. Connexis offers digital solutions to its clients in domains such as Fintech, Industrial, Healthcare, Retail and ISVs through its system integrator partnerships with major software OEMs like Amazon Web Services and PTC.
